Protect your sign-in
Use a unique password, enable the strongest sign-in options available to you, and never share your credentials.
SECURITY
Move boldly. Stay aware.
We design the MonieAccess experience around clear choices and timely information, so you can play an active role in protecting your account.
YOUR SECURITY TOOLKIT
Control starts with clarity.
Use the account controls, activity history, and alerts available in the app to stay close to your money.
Review your activity
Check your transaction history and account activity regularly, especially after a transfer, card payment, or crypto action.
Act early
If something looks unfamiliar, use the account controls in the app and contact support as soon as possible.
SPOT THE SIGNS
Small checks make a big difference.
Fraudsters can create a sense of urgency. Pause and verify before acting on requests involving your money or account.
Never share secrets
MonieAccess support should not ask for your password, PIN, or one-time verification code.
Verify the request
Be cautious with unexpected messages, links, or calls that ask you to move money or reveal account details.
Use trusted channels
Start with the app, this website, or the official contact route when you need support or account information.
Something feels off?
Contact support promptly and share the visible details of your concern. Do not send passwords, PINs, or verification codes.